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+44 (0)20 8867 0695

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FAQ - Personal Products

Using our Online Website is easy. Simply locate the product that you wish to purchase using our navigation or search system, click the ‘buy now’ button, then follow the prompts to complete your order.
For technical assistance using our Online Webstore please contact us for assistance or alternatively you can place the order by phone – +44 (0)20 8867-0695
We accept debit and credit cards with the following flags: VISA, SOLO, MAESTRO, MASTER CARD and PAYPAL
To create a Personal Products account go to ‘Log in’ at the top right of the page, enter your details them your selected password and click ‘Submit.’ You’re done!
In ‘My Account’ go to ‘Contact Information’ and click ‘Change Password’ enter your old password and then your new one twice and click ‘Save’
In ‘My Account’ go to ‘Newsletter’ and uncheck the box ‘general subscription and click ‘Save
On the Log In page click ‘forgot your password’ and enter your email address on the next page then click submit. An email will be sent to your registered address containing your password
No, all of our condoms, Durex Condoms, Mates Condoms, Mojo Condoms have a shelf life of 5 years from packing.
No, testing Cosmetics on animals has been outlawed in the EU.

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